1. Place Your Order: Select your desired Black Label Fire Cider products and complete your purchase through our secure online checkout.
2. Order Processing: Orders are processed within 5-7 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Confirmation: Once your order is processed and ready to ship, you'll receive a confirmation email with a tracking number. This allows you to monitor your shipment via USPS Ground Advantage.
4. Delivery: Your order will be delivered to the address provided during checkout. Delivery times vary depending on your location and USPS schedules, but typically, orders arrive within the shipping timeframe after processing.

How to Return an Item for Store Credit

1. Review Return Policy: Ensure your item is eligible for return based on our return policy criteria. Returns must be initiated within a specified period from the purchase date, and items must be in their original condition.
2. Contact Us: To initiate a return, email us at blacklabelfirecider@gmail.com with your order number, the item(s) you wish to return, and the reason for the return.
3. Receive Return Instructions: Our customer service team will review your return request and, if approved, will provide you with detailed instructions on how to return your item, including the return address.
4. Prepare Your Package: Securely pack the item(s) in the original packaging, if possible. Include any paperwork, parts, and accessories that were included with the product.
5.Ship Your Return: Send your package using a traceable shipping method of your choice. You are responsible for the return shipping cost. We recommend keeping the shipping receipt until your return is processed.
6. Receive Your Store Credit: Once we receive and inspect your returned item, we will process your store credit. You will be notified via email once your store credit is available.

Important Notes:

- The customer is responsible for the return shipping cost. We recommend using a shipping service with tracking capabilities to ensure your return reaches us safely.
- Please allow a reasonable time for us to process your return once it arrives. We'll do our best to handle your request quickly and efficiently.
- For any questions or concerns regarding your order, shipping, or returns, please don't hesitate to contact us at blacklabelfirecider@gmail.com. Our team is here to help make your experience with Black Label Fire Cider as smooth as possible.